Returns & Exchanges
At Gaiam, we want you to be completely satisfied with your purchase. If your yoga gear or wellness equipment doesn't meet your expectations, you can return it within 30 days of purchase for a full refund or exchange.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Gear
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in like-new condition.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing